Immediately within the first month of my Cardinal Health role, I was thrown into a mix of a M&A project that involved many other IT teams. It was around August of 2018 where my employer just acquired a large division within 1-2 years before.
The main purpose and goal for this project is to convert the site and the users over. This includes a few major areas: network, network data and file migration, users and computers, av conference room equipment, network printers, lab equipment and fax and phone systems. This was a large-scale project that involved many teams across networking, voice, av, file storage, server, and more. Being part of the IT Client support team, we are the front line for local clients and local boots for supporting all other teams that were dispatched to the site.
The main areas that I supported and completed my tasks with my team members:
- Networking: Confirmed runs to cubes, offices, and conference rooms. Installed switches in Medtronic building for users before physical move into corporate office space.
- Data and File Migration: Data transfer (3TB hard drive direct transfer); Nexenta to Windows FS, and troubleshot network throttle for remote VPN clients to reach Nexenta.
- Users and Computers: Configured and deployed laptops to 300+ users, completed user data migration, and ensured a large group of users to have stable VDI to continue unconverted side of tasks and projects during TSA.
- AV: Ensured corporate devices are compatible with inherited equipment, maintained support to converted conference polycoms, and punched analog lines for existing equipment after original avaya voice/phone system decommission.
- Printers: Wiped and configured inherited printers over to company SMTP, DNS, and Network settings to ensure users can continue to print, scan, and fax within the Cardinal environment.
- Lab: Researched and assessed lab computers, configured Cardinal inventory to support home-grown software, and Cardinalized existing computers that required to stay offline and disconnected to the Cardinal network.
- Fax and Phone: Applied Skype solution, trained users for their desk phones and conference room polycoms.