It always happens that old equipment skips tech refresh, especially during a M&A where the seller just wants to complete the exit and doesn't have to worry about the equipment anymore. Conference rooms, project rooms, and huddle rooms -- spaces where people do collaborative work and connect with others in different locations. These spaces get the most user feedbacks almost always sooner than other equipment and facilities. It was certainly the case with this site.
Since my site is not staffed with AV engineer team, I was the local boots for this project monitoring vendors and performing support for smoke tests and troubleshooting. I also contain fallouts in addition to vendors' jobs if they missed anything.
- Obtained floor plans and marked all room locations.
- Gathered inventory of all room equipment specs, room dimension/size, and more.
- Led virtual tour for room assessment working with remote AV supporting engineers.
- Applied urgent stabilization patches on firmware and solution on hardware. (e.g. replaced damaged connections in existing conduit; replaced projectors with room system; replaced projector screens with large TV displays)
- Implemented and upgraded most rooms with zoom compatible technology. (e.g. added video capability, wireless screen sharing, zoom meeting solution). Smoke test with Skype to Zoom migration.
- Multiple tests with newly upgraded rooms for all user features to ensure quality video conference experience for all devices and users.